Key Responsibilities:
Agile & Scrum Facilitation:
- Champion Agile adoption across project teams and facilitate key Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Provide guidance and support to project teams, ensuring alignment with delivery goals and eliminating blockers.
Project Planning & Execution
- Define project scope and objectives, ensuring alignment with strategic organizational goals.
- Develop comprehensive project plans, timelines, and deliverables with effective resource allocation.
- Identify risks proactively and implement appropriate mitigation strategies.
- Coordinate and deploy technical resources such as developers and engineers to meet project demands.
Team Communication & Coordination
- Act as the liaison between technical teams, Scrum Masters, PMO Leadership, and Engineering Leadership to maintain alignment and transparency.
- Facilitate regular team ceremonies including stand-ups, sprint reviews, backlog refinements, and retrospectives.
- Manage stakeholder expectations effectively by communicating progress, risks, and roadblocks clearly.
Quality Assurance & Delivery Management
- Oversee QA testing cycles and ensure adherence to quality standards throughout the project lifecycle.
- Ensure timely delivery of all project milestones within scope and quality parameters.
Monitoring & Reporting
- Utilize project management tools (e.g., Jira, Confluence, MS Project) to monitor project health and progress.
- Provide regular status updates and performance metrics to all stakeholders.
- Collaborate post-project with Scrum Masters and PMO Leads for retrospectives to identify successes and areas for improvement.
Stakeholder & Client Management
- Serve as a communication bridge between PMO and engineering teams to align expectations, deliverables, and timelines.
- Manage change requests in project scope or schedule while keeping PMO leadership informed and engaged.
- Promote a collaborative culture fostering motivation, ownership, and accountability within project teams.
Required Skills and Knowledge:
- Strong technical background with understanding of software development lifecycle, architecture, and systems integration.
- Proficiency in project management tools like Jira and Confluence.
- Deep knowledge of Agile and Scrum methodologies, with proven experience facilitating Scrum ceremonies.
- Excellent communication skills, capable of bridging complex technical concepts to non-technical stakeholders.
- Demonstrated leadership and problem-solving abilities with strong analytical thinking.
- Any DevOps /Support Services knowledge will be great.
- Provide oversight and direction to project teams, ensuring delivery alignment, removing blockers, and promoting team ownership and accountability.
